Privacy Policy

Effective Date: January 1st, 2026

1. Introduction

Hillcrest Country Club 9, Inc. (“Association,” “we,” “our,” or “us”) provides this website (the “Site”) for informational purposes for unit owners, residents, and the public. This Privacy Policy explains how the Association collects, uses, shares, and protects personal information obtained through this Site.

This Policy applies only to information collected through this Site and not to information collected through other means, including third-party services, social media, or affiliated vendors, unless explicitly stated.

By using this Site, you consent to the practices described herein.

2. Information We Collect

a. Information You Provide Voluntarily

When you contact the Association through the website contact form or other submissions, we may collect information, including, but not limited to:

Name
Email address
Phone number
Unit number (if applicable)
Messages, inquiries, or documents you submit

Purpose: We use this information to respond to inquiries, provide requested services, and communicate relevant Association information.

b. Information Collected Automatically

When you visit the Site, we may collect technical information automatically, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages visited and time spent on the Site

Purpose: This helps us understand Site usage, improve website functionality, and ensure security.

3. Cookies and Web Analytics

The Site may use cookies to enhance user experience, track usage, and improve Site functionality. Cookies can be managed through your browser settings; however, disabling cookies may limit certain Site features.

Third-Party Analytics

We may use Google Analytics or similar services to analyze website traffic. Data collected may include IP addresses, pages visited, and duration of visits.

Opt-Out: You may opt out of Google Analytics tracking via: https://tools.google.com/dlpage/gaoptout

4. How We Use Your Information

We may use collected information to:

Respond to inquiries and requests
Communicate important updates and general electronic notices (not statutory notices unless separately consented)
Operate, maintain, and improve the Site
Comply with legal obligations, enforce policies, or protect our rights

We do not use personal information for marketing without your consent.

5. Sharing of Information

We do not sell or rent personal information. We may share information with:

Service providers necessary to operate or maintain the Site (e.g., hosting, technical support, analytics)
Vendors performing services on behalf of the Association (only the information reasonably necessary to perform the service)
Law enforcement or government agencies, if required by law

Vendor Limitation

Vendors and service providers receive only the information reasonably necessary to perform services on behalf of the Association.

6. Electronic Communications and Consent

The Association may send general electronic communications through this Site (e.g., newsletters, updates).

Important: Submission of personal information through this Site does not constitute consent to receive statutory notices electronically under §718.112(2), Florida Statutes. Consent for electronic delivery of statutory notices must be provided separately, in accordance with law.

You may withdraw consent to general communications at any time by contacting the Association or using unsubscribe options where available.

7. Security

We implement reasonable administrative, technical, and physical measures to protect personal information.

Limitation: No internet transmission can be guaranteed to be fully secure. By using the Site, you acknowledge the inherent risks of online communications.

8. Children

The Site is not intended for children under 13 or individuals unable to consent. We do not knowingly collect personal information from these individuals. If you believe a child or an individual unable to consent has provided information, please contact us immediately.

9. Links to Third-Party Websites

The Site may contain links to third-party websites. These links are provided for convenience. We do not control or guarantee the privacy practices of external websites. Please review their privacy policies before providing any personal information.

10. Access, Updates, and Choices

You may request to:

Update or correct personal information
Withdraw consent for general electronic communications

Requests should be sent to the Association via the contact information below.

11. Retention of Information

The Association retains personal information only as long as necessary for the purpose for which it was collected, to comply with legal obligations, or as otherwise required by law.

12. Your Rights

You may request access to, correction of, or deletion of your personal information.
You may opt out of general electronic communications at any time.
Consent to electronic delivery of statutory notices may be withdrawn or modified at any time, in accordance with §718.112(2), Florida Statutes.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on the Site with an updated “Last Updated” date. We encourage you to review this Policy periodically.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or personal information, please use the Contact form on the website